Our practice is excited to offer online counselling. We have already successfully offered online counselling for our clients who have started working with us in Toronto and have moved outside the city.
Now there are no boundaries. As long as we can find a compatible time to meet, we're happy to see you online no matter where you are in the world.
Some things to know about online counselling with us...
For our online video sessions, we are using a program called Physitrack. It is HIPAA, PHIPA, and PIPEDA compliant. All that to say, it is safe and secure.
All fees will be processed in Canadian Funds. We will store your credit card information in Janeapp (our booking and charting software program) which is secure. The card will be charged at the end of the session.
Our policies for charging for late or missed sessions are the same for both in person and online clients. We ask for a minimum of 24 hours notice for cancelled sessions. Cancelled within the 24 hour window, it's 50% of the fee and missed altogether is 100% of the fee.
If you are outside of Ontario, we are happy to work with you. If for some reason you have a concern with us, you need to know that our governing laws, regulations and overseeing bodies are all in Ontario, Canada. As practitioners, we are accountable to either the College of Registered Psychotherapists of Ontario or the Ontario College of Social Workers and Social Service Workers.
We can't accept new clients online who are suicidal or a potential harm to themselves or others.